To our valued Dow Honda Clientele,
ENSURING CUSTOMER SAFETY
As a valued Dow Honda guest, your safety has always been, and remains, our number one priority. As part of our routine business practice, we plan for exceptional scenarios such as these as part of our overall Customer Satisfaction and Work, Health and Safety Policies.
FOLLOWING OFFICIAL BEST PRACTICES
From the onset of the coronavirus outbreak in 2019, we have been in vigilant in the development of COVID-19 mitigation best practices based on WHO (World Health Organization), and Federal, Provincial and Municipal guidelines. The Ontario Automobile Dealers Association (OADA) and Honda Canada, among others, have been involved in the planning and implementation of our coronavirus response. In addition to the daily maintenance and cleaning schedule of our dealership, we have introduced additional measures to increase the sanitization of our facilities and your vehicles for your peace of mind.
PREVENTATIVE SANITATION AND HYGENIC PRACTICES
We already disinfect and sanitize our facility using industry-approved products and have also introduced hospital-grade Spray to our dealership-wide cleaning processes. These new products are used to clean vehicle steering wheels, armrests, door handles and all technician touch points. They are also used to disinfect all public and staff dealership areas and surfaces.
REMAINING VIGILANT
Our commitment at Dow Honda is to provide yourself and our valued staff with the safest environment possible.
I hope this gives you confidence in the actions we are taking on your behalf. We remain committed to providing you a safe environment and we look forward to continuing to serve you at Dow Honda in the near future.
Robin Malhotra
General Manager
Dow Honda
(613) 591-3311 ext. 1231
robinm@dowhonda.com